Refunds & Cancellations
Refunds & Cancellations
At Football Skills School, we understand that plans may change, and we strive to offer flexible options for cancellations. Please review our policies below to ensure clarity on refunds and store credits.
1. After School Club
- Once booked, no refunds will be issued to the original purchaser.
- If you are unable to continue with the course, we will issue 50% of the remaining weeks’ value as store credit for future use with Football Skills School.
- Store credits are valid for future programs and services but cannot be exchanged for cash.
2. Birthday Parties
- 100% refund if the party is cancelled 7 days or more prior to the event.
- 50% refund if the party is cancelled between 6 days and 24 hours before the event.
- 0% refund if the party is cancelled less than 24 hours before the event.
3. One-to-One Sessions
- 100% refund if the session is cancelled 7 days or more prior to the session date.
- 50% refund if the session is cancelled between 6 days and 24 hours before the session.
- 0% refund if the session is cancelled less than 24 hours before the session.
- If you are unable to attend the session, you may reschedule the day for another available slot, provided that you notify Football Skills School 7 days in advance.
4. Holiday Clubs
- 100% refund if cancelled 7 days or more before the start of the Holiday Club.
- Once booked, no refunds will be issued to the original purchaser.
- If you are unable to continue with the club, we will issue 50% of the remaining days’ value as store credit, which can be used for future programs or services.
Store credits are not redeemable for cash.
Thank you for your understanding and cooperation.
Please contact us if you have any further questions about our refund and cancellation policies.